We’re looking for a driven and curious Revenue Operations Specialist to join our Commercial Operations team.  

You will contribute to Aimsun’s go-to-market operations by managing the full sales cycle for one of our key products. You will prepare quotations, close deals, and provide post-sales support to both existing and new clients in a highly specialised technical market. This role offers hands-on mentorship, clear career progression, and the opportunity to work on meaningful projects that help shape the future of urban mobility. 

Our target market segments are: National Road authorities · City transport agencies · Transport consultancies · Universities & research institutes · Smart city programs · ITS integrators · Infrastructure developers 

Responsibilities & Tasks 

Commercial Operations 

• Capture and qualify commercial leads, ensuring accurate Salesforce records. 

• Prepare and issue formal commercial offers and clarify pricing as per commercial policy. 

• Actively support the closing of sales by engaging with clients, addressing their needs, and coordinating with relevant internal parties to ensure successful deal completion. 

• Oversee contract creation, subscription setup, and invoice management. 

• Provide ongoing customer support for licensing and subscriptions. 

• Manage renewal cycles as per internal processes 

• Organise trainings and events operations and logistics. 

• Respond to and troubleshoot clients’ queries. 

• Escalate operational and commercial issues to the corresponding party. 

• Coordinate with internal departments as required. 

CRM & Technology Stack Management 

• Own Salesforce administration: workflows, automation rules, , Data accuracy,  

• Manage data accuracy between Salesforce, Xero, and other commercial tools, ensuring real-time data sync across Marketing, Sales, and Finance 

Process Optimization 

• Map end-to-end product sales process; identify bottlenecks and suggest changes and improvements to management. 

• Standardize and suggest improvement to quote-to-cash processes, including offer generation, invoicing accuracy, and renewal/upgrade proactive outreach 

• Develop and maintain process documentation and onboarding materials for commercial teams 

What We’re Looking For 

• Bachelor’s degree in business administration or a related field  

• 1–3 years in a similar operational role (e.g., sales operations, business operations, or process management) 

• Strong written and verbal communication in English  

• Ability to work collaboratively across departments and adapt to changing priorities 

• Proficiency in Microsoft 365 

•  Familiarity with CRM tools and sales engagement platforms 

• Ability to troubleshoot and resolve client queries efficiently 

Nice-to-Have 

• Experience or genuine curiosity about transport, urban mobility, or infrastructure technology 

• Experience at a consultancy or professional services firm 

• Previous role at a software or SaaS company 

• Exposure to public sector procurement or tender processes 

• Fluent Spanish  

• AI-native mindset — comfortable using AI tools (e.g. ChatGPT, Claude, Copilot) to improve workflows, accelerate research, and streamline repetitive tasks